I am among a minority of Cleveland attorneys who does not charge a consultation fee for the initial bankruptcy appointment. That is about to change, at least if you want a Saturday morning appointment.
Something changed with regard to how people view time and personal commitment. Until recently when a person made a commitment, they kept it. I could rely on the fact that if you set an appointment you’d be there. On a Saturday morning I have 3 available appointment slots. These are the times that fill up fast.
The problem now is people do not view time commitments similarly. Ever notice how many calls you get from your doctor confirming you will keep your appointment? We do the same thing. This is because people routinely do not keep their scheduled appointments. If you do not come to you doctor they change your insurance for the no show. Did you know that?
It’s different for lawyers. I can’t charge your insurance. An unkept meeting is time lost. After about 30 minutes it is clear that you are not running late. By then I can’t open a project because another person is due soon.
On weekends it is worse. I will have a potential client confirm they will be there on time. I’m there, they aren’t. When I call to see if they are on the way, they either refuse to answer, or if they do, they get angry I called.
I work many hours each day. Many lawyers refuse to work weekends. They are trying to achieve life work balance. I’m willing to be available Saturday morning for people who need me. I’m not willing to be there for people who have no regard for my time and leave me sitting.
The solution is to require payment of an advance, non-refundable payment of $150 to make a Saturday appointment. This is not a consultation fee. You are buying a block of my time on a Saturday morning. How you choose to use it is up to you. Payment is required at the time the appointment is made by debit or credit card. It bothers me to do this. It bothers me more to have my weekend time wasted.
I want to make the bankruptcy experience as easy as possible for you. If you don’t like this, the answer is easy. Schedule your appointment for a time during office hours Monday through Friday.